Contacts
Who operates Treto, where to write to us, and who to turn to if you disagree with something we have done.
Operator
Name / registered name
Treto Group s.r.o.
Company ID (IČO)
29955700
VAT ID (DIČ)
Not registered for VAT
Registered address
Kubelíkova 1258/43, Žižkov, 130 00 Praha 3
Register entry
Registered in the Commercial Register kept by the Municipal Court in Prague, section C, insert 455075
Where to write
- support@treto.cz
Anything about bookings, your account, services and how Treto works. We reply on working days.
- privacy@treto.cz
Data protection, exercising your rights under the GDPR, and legal matters.
Point of contact under the Digital Services Act
For the purposes of Regulation (EU) 2022/2065 (the Digital Services Act), the single point of contact for both users and public authorities is privacy@treto.cz
You can communicate with us in Czech or in English.
Supervisory authorities
If we cannot settle a dispute directly, you have the right to turn to these bodies. We would be glad if you came to us first though — most things get resolved faster that way.
Czech Trade Inspection Authority
Out-of-court resolution of consumer disputes. The procedure is free of charge for consumers.
Štěpánská 796/44, 110 00 Praha 1
adr.coi.czOffice for Personal Data Protection
Complaints about the processing of personal data.
Pplk. Sochora 27, 170 00 Praha 7
uoou.gov.cz
